The aims of the campaign are to raise awareness of the extent of scams and the threat they pose to our finances and wellbeing, help people to recognise the threat of scams, via phone, online, mail or face to face and develop consumer confidence to trust their gut feeling take time to make the right decision.
The central message for Scams Awareness Month is that: We want people to take a moment, trust their gut instinct so that they: get advice, report scams and tell others about their experiences. Key messages include:
Don’t be rushed – resist pressure to make a decision straight away
If it sounds too good to be true it probably is.
Don’t suffer in silence – speak out about scams.
If you haven’t bought a ticket – you can’t win it.
Never send money to someone you have never met or don’t trust.
You shouldn’t have to pay anything to get a prize.
Contacted out of the blue – be suspicious.
Reject cold calls offering investments or pension advice.
Walk away from job ads that ask for money in advance.
Your bank will never attend your home to collect cash, your pin, payment card or chequebook if you are a victim of fraud.
Your bank will never phone you to ask for your PIN or your online banking password.
Your bank will never ask you to transfer money to a new account for fraud reasons.
Suspect a phone scam? Hang up, wait five minutes to clear the line or use another phone to call your bank.
Genuine computer firms do not make unsolicited phone calls to help you fix your computer.
Actions consumers can take are:
- Get advice from the Citizens Advice Consumer Helpline 03454 04 05 06
- Report Scams to ActionFraud 0300 123 2040
- Tell family friends and neighbours about scams you spot.